Is there an age restriction at WHP?
All customers must be over the age of 18yrs old and will need to show ID upon entry and also at the bars. WHP operates a Challenge 25 policy and refusal system. If you look under the age of 25 then the bar staff will ask you to prove that you are over 18yrs old.

What if I need medical assistance when I am at WHP?
If you require medical assistance you can find them in a designated area inside the venue. Members from the welfare team will also be available on patrol to offer welfare assistance as and where needed.

What is the dress code at WHP?
The dress code is casual but not scruffy

Can I keep my water bottle top when in the venue?
WHP does not sell bottles of water with the lids on and all lager and cider bottles are opened before going over the bar. There are two reasons for this. An unopened drinks vessel is heavy and can travel far if thrown and do damage if it hits someone. Also an unopened vessel if stood on will roll and can lead to injury.

Is there any free drinking water at the venue?
There is free drinking water available from the stations at the toilet blocks. 

Are there any disabled facilities?
Yes there are disabled toilets inside the venue.

Is there anywhere to charge my mobile phone?
There is a mobile phone charging facility available from the merchandise stall.