COVID-19 POLICY WAREHOUSE PROJECT 2021
All information below is based on current UK government policy.
The Warehouse Project will ask all ticket holders to demonstrate their COVID-19 status via the NHS COVID Pass upon arrival at the security gates before entering, by providing ONE of the following:
- Proof of a negative Lateral Flow Test before your arrival at the entrance gates uploaded to the NHS app. Lateral Flow Tests will NOT be available at the event. Please order these well in advance:
<< Please order your Lateral Flow Tests well in advance here >>
- Proof of being vaccinated with both doses (with the second dose being received at least 14 days before the date of the event).
- Proof of natural immunity following a positive PCR test (providing it has been at least 10 days since your PCR test and up to 180 days after taking the test).
Face masks are not compulsory, but please wear one if you would feel more comfortable.
Please note proof of vaccination, and negative lateral flow tests must be logged the NHS app. This is different to the NHS Covid-19 (Track & Trace) application.
What should I do if I test positive for COVID-19?
If you test positive for COVID-19 you will need to self isolate, not attend or travel to The Warehouse Project and follow NHS guidance.
I have been told to self-isolate, what should I do?
If you are contacted directly and asked to self-isolate by NHS Test and Trace you must self-isolate immediately and follow NHS Guidance. This means you will not be able to attend The Warehouse Project so please act responsibly, stay at home and protect the wider community.
What if I, or someone coming to The Warehouse Project with me is identified as a close contact before or whilst we are at the event?
If this happens prior to or while at the event then you will need to return home and follow Government Guidance.
How do I gain entry to The Warehouse Project?
The quickest and easiest way to gain access to The Warehouse Project is to show your NHS COVID Pass along with your valid ticket for entry.
Do I take my test at home or on arrival?
Please take your NHS Lateral Flow Test at home as close to the event as possible. Results must be uploaded to the NHS App, which can take up to two hours.
When do I need to take my Lateral Flow Tests?
Please take your test the day before your arrival to The Warehouse Project and log it in your NHS App. If the event is a Friday evening, this means your Lateral Flow Test should be taken the day before (Thursday) and logged that evening. It can take up to 2 hours to validate your NHS COVID Pass so it is worth logging your test the night before you are due to arrive.
How do I obtain an NHS Lateral Flow Test?
1. Order to your home address.
2. Pick up from your local chemist.
3. Go to your local community testing centre
We recommend ordering your tests as soon as possible.
I'm fully vaccinated, do I need to provide proof of a negative Lateral Flow Test?
No. If you have received both doses of the vaccine 14 days ahead of your event at The Warehouse Project you will not need to take a Lateral Flow Test. If you are aged 18 or over and are registered with a GP in England you can provide proof of your vaccination status through the NHS COVID Pass in the NHS App. All other ticket holders will be required to show a negative Lateral Flow Test taken within 24hrs of attending the event or proof of Natural Immunity. These should both be uploaded and recorded on the NHS App.
I’m having issues with the NHS App and/or registering with the NHS website. What should I do?
If you are having problems with the NHS App or website we encourage you to contact the NHS App team.
What is the NHS App?
The NHS App can be downloaded to your smartphone and is the place where you will be able to generate and view your NHS COVID Pass. Please note the NHS App is separate from the NHS Covid-19 (Track & Trace) App.
It can take up to 24 hours to verify your NHS App account so please download and register a minimum of 24 hours before you leave to ensure you have no issues getting access to your NHS COVID Pass.
What is the difference between the NHS Covid-19 (Track & Trace) App and the NHS App?
The NHS Covid-19 App (required for checking in to venues and test and trace) and NHS App (required to gain entry to The Warehouse Project using the NHS COVID Pass) are two different apps.
The NHS Covid-19 (Track & Trace) App will not be required for The Warehouse Project.
The NHS App is required for hosting your NHS COVID Pass to enter the event.
What if I don't have a smartphone and cannot use the NHS App or NHS Website?
If you do not own a smartphone or computer you can still log a negative NHS LFT result by calling the phone number in your test kit’s instructions. After registering you will receive a text message confirming your negative test result from the NHS that you can provide upon entry to the event. Or you can log your Lateral Flow Test on the gov.uk website. If you are fully vaccinated you can request an NHS COVID Pass Letter via the NHS Website. The letter may take up to 5 working days to reach you, so ensure you order in good time before attending The Warehouse Project
How do I prove my negative NHS Lateral Flow Test?
After taking your NHS Lateral Flow Test, you can log your result on the NHS App. You will be able to use the NHS COVID Pass to show your negative Lateral Flow status. Please note your negative test result this can take up to 2 hours to appear in the NHS App.
What if I am not a resident of England?
You will need to follow your government's guideline to obtaining a double-vaccinated Covid-19 pass or you will be required to present proof of a negative Lateral Flow Test, by uploading your results to the NHS app or the gov.uk website (if the NHS app is not available in your country).
What if I am part of the Armed Forces?
If you are unable to use the NHS App due to being part of the Armed Forces, you will need to take the Lateral Flow Test option. This means you take an NHS Lateral Flow Test 24 hours before you attend the event and log your result on the gov.uk website. You will need to show the confirmation text/email at the event.
Can I come to The Warehouse Project if I'm not fully vaccinated?
Yes. If you have not received both doses of your vaccination at least 14 days prior to attending, you will need to show proof of a negative NHS Lateral Flow test to gain entry to The Warehouse Project. Please take your test 24 hours before your arrival to the event and report it through the NHS App. We strongly recommend you order your free lateral flow tests as soon as possible.
I recently tested positive for COVID-19, how will I provide proof of a negative test result?
If you've previously tested positive for COVID-19 using a PCR test, taken within 180 days of the event and it's been at least 10 days since your positive results, you are eligible for an NHS COVID Pass. You can apply for this through the NHS App.
Can I get tested on site?
There will not be a testing facility onsite. Please do your NHS Lateral Flow Test at home before you arrive. Order coronavirus (COVID-19) rapid lateral flow tests online.
What precautions will the event be taking to minimise the risk?
As always, our priority is the safety of customers, artists, staff and the wider community, and we have worked in full consultation with all relevant authorities to put the appropriate measures in place and follow all Government guidance.
Will I have to wear a face covering / practice social distancing during the event?
No. There will be no need for social distancing and you won’t have to wear a mask if you don’t want to, however we encourage and welcome the wearing of masks especially in busy or enclosed settings.
What should I do if I have COVID-19 symptoms when I’m at an event?
If you are experiencing any symptoms of Covid-19 at the event, you will be required to leave immediately and return to your home address in order to complete your period of self-isolation and continue to follow advice from NHS Test & Trace.
I do not want to attend the event, will I get a refund?
The Warehouse Project is going ahead with all legal restrictions lifted and appropriate measures in place. As always, our priority is the safety of customers, artists, staff and the wider community, and we have worked in full consultation with all relevant authorities to put the appropriate measures in place and follow all Government guidance. As the event is going ahead we will not be offering refunds.
I’m in a vulnerable group and no longer want to attend the event, will I get a refund?
The Warehouse Project is going ahead with all legal restrictions lifted and appropriate measures in place. As always, our priority is the safety of customers, artists, staff and the wider community, and we have worked in full consultation with a